Terms & Condition​

Last Updated: 07/19/2025

Welcome to AsaDoc (“we,” “our,” “us,” or “the Company”). These Terms and Conditions (“Terms”) govern your access to and use of our website located at AsaDoc.com (currently under construction) and any services, features, or functionality provided by AsaDoc, whether through the website or any related applications, software, and platforms (collectively, “Services”).

By accessing, browsing, or otherwise using the Website and/or our Services, you acknowledge and agree that you are entering into a legally binding agreement with AsaDoc. If you do not agree to these Terms, you are expressly prohibited from accessing or using the Website and Services, and you must cease such use immediately.

In the event that you are accessing or using the Website and/or Services on behalf of an organization, company, or any other legal entity, you represent and warrant that you have the necessary authority to bind such entity to these Terms. In such cases, references to “you” or “your” in these Terms will also refer to that entity.

These Terms include any and all other policies, guidelines, or documents incorporated by reference herein, including but not limited to our Privacy Policy, which governs our collection, use, and processing of your personal data. By using our Services, you consent to the collection, use, and processing of your personal data as outlined in our Privacy Policy, as may be amended from time to time.

1. General Information

1.1 Legal Name and Status
The legal name of the business is AsaDoc, a company duly registered under the laws of Sharjah, United Arab Emirates (“UAE”). The entity operates as a business providing services related to healthcare and wellness through digital platforms.

1.2 Business Address
The official business address of AsaDoc is located at Sharjah Research, Technology & Innovation Park (SRTI Park), Sharjah, UAE. Correspondence regarding legal matters or official notices should be directed to this address unless otherwise specified.

1.3 Website URL
The official website URL of AsaDoc is www.AsaDoc.com. Please note that the website is currently under construction, and while the general information is accessible, certain services and features may not yet be available for use.

1.4 Registered Jurisdiction
AsaDoc is a registered entity in Sharjah, UAE. The company intends to expand its operations globally, including but not limited to the United States, Canada, European Union (Schengen Area), Australia, and other international jurisdictions as the business grows. The Terms and Conditions contained herein are governed by the laws and regulations of the UAE, subject to applicable local and international laws as the company expands.

1.5 Amendments to Terms
AsaDoc reserves the right to update, modify, or amend these Terms at its discretion, particularly as the company enters new jurisdictions and introduces new services. Any amendments will be posted on the Website and will be effective immediately upon posting. It is your responsibility to review these Terms periodically for any updates.

2. Personal Data Collection and Use

2.1 Types of Data Collected
In the course of providing Services through the Website, we may collect the following categories of personal data from users:

• Identification Information: Name, contact number, email address.
• Medical and Health Information: Including but not limited to medical history, health conditions, symptoms, treatment details, and other health-related data relevant to the services provided.
• Payment and Financial Data: Payment card details, transaction history, and other financial data necessary for processing payments.
• Device and Usage Data: Information related to the device used to access the Website, including IP address, browser type, operating system, device identifiers, and usage data such as the pages visited, time spent on the Website, and referring URLs.

2.2 Purpose of Data Collection
The personal data collected is used for the following purposes:

• To provide and improve our Services.
• To facilitate communication and respond to inquiries or requests.
• To process payments and manage billing.
• To comply with legal obligations, including healthcare regulations and data protection laws.
• To send marketing communications, where applicable, based on your preferences and consent.

2.3 Data Security and Storage
We are committed to safeguarding your personal data by employing industry-standard security measures, including but not limited to:

• Encryption: All personal data is transmitted via secure encryption protocols.
• Secure Servers: Data is stored in secure, access-controlled servers located in jurisdictions that adhere to recognized data protection standards.
• Access Control: Access to personal data is restricted to authorized personnel only and is governed by a strict internal data access policy.

Despite these security measures, please note that no data transmission or storage system can be guaranteed to be 100% secure. By using the Website, you acknowledge and agree to assume the risk of data breaches and unauthorized access.

2.4 Sharing of Data with Third Parties
We may disclose personal data to third-party service providers as necessary for the performance of our Services. These third parties may include, but are not limited to:

• Payment Processors: To process payments made for services rendered.
• Analytics Providers: To help analyze how users interact with the Website and improve our offerings.
• Cloud Service Providers: For the storage and management of data.

We are not currently disclosing the specific third-party providers, but will update this section when such relationships are formalized. Third-party service providers are contractually obligated to safeguard your personal data and are not permitted to use it for any other purpose than to perform services for AsaDoc.

2.5 Data Retention
Personal data will be retained for as long as necessary to fulfill the purposes outlined in Section 2.2. We may retain your personal data for the following periods:

• For the duration of your active use of the Services.
• For a period of up to two (3) years from the date of the last interaction with the Website, unless a longer retention period is required by law or is necessary for business operations (e.g., to comply with regulatory requirements).

Upon expiration of the retention period or at your request, we will securely delete or anonymize your personal data unless otherwise required by law or to fulfill contractual obligations.

2.6 User Rights
In accordance with applicable data protection laws, users have the following rights with respect to their personal data:

• Right to Access: You may request access to the personal data we hold about you.
• Right to Correction: You may request correction of any inaccurate or incomplete data.
• Right to Deletion: You may request the deletion of your personal data, subject to certain exceptions (e.g., where retention is necessary for legal obligations).
• Right to Restriction of Processing: You may request that we restrict the processing of your personal data under certain circumstances.
• Right to Data Portability: You may request that your personal data be transferred to another service provider in a structured, commonly used, and machine-readable format.
• Right to Object: You may object to the processing of your personal data, particularly in cases of direct marketing.

To exercise any of these rights, please contact us using the details provided on our Website.

2.7 Data Transfers Across Borders
As AsaDoc operates internationally, personal data may be transferred to and stored in jurisdictions outside your home country, including countries that may not have data protection laws as comprehensive as those in your country of residence. By providing personal data to us, you consent to the transfer of such data to these countries, subject to the data protection safeguards described herein.

2.8 Cookies and Tracking Technologies
We may use cookies and other tracking technologies to collect information about how you interact with our Website. This data helps us improve our Services and provide you with a better user experience. For more information, please refer to our Cookie Policy.

3. Changes to Terms

3.1 Modifications to Terms and Conditions
AsaDoc reserves the right, in its sole discretion, to amend, modify, update, or replace these Terms at any time, without prior notice, except as may be required by applicable law. Any such modifications will be effective immediately upon posting on the Website, with the updated “Last Updated” date reflected at the top of this document. It is your responsibility to review these Terms periodically to stay informed of any changes. Your continued use of the Website or Services following the posting of any modifications constitutes your acceptance of those changes.

3.2 Notification of Changes
Although AsaDoc is not obligated to provide individual notice of changes to these Terms, we may choose, at our discretion, to notify registered users of significant modifications via email or through a notice on the Website. However, it is always your responsibility to stay informed of any updates to these Terms.

4. Use of the Website and Services

4.1 Eligibility
By accessing or using the Website and Services, you represent and warrant that you are at least 18 years of age or older. If you are accessing the Website or Services on behalf of an entity, you further represent and warrant that you have the authority to bind that entity to these Terms. If you do not meet the eligibility requirements, you must refrain from using our Website or Services.

4.2 Account Creation
Certain features or Services on the Website may require you to create an account (“Account”). You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to maintain its accuracy. You are solely responsible for maintaining the confidentiality of your Account login credentials, including your password, and for all activities that occur under your Account. If you suspect any unauthorized use of your Account, you agree to notify AsaDoc immediately.

4.3 Restrictions on Use
You agree that you will not use the Website or Services for any unlawful, fraudulent, or malicious purpose. Without limiting the generality of the foregoing, you agree not to:

• Violate any applicable local, state, national, or international laws or regulations.
• Engage in activities that could damage, disable, impair, or interfere with the proper functioning of the Website, including but not limited to transmitting harmful or disruptive viruses, worms, or other harmful software.
• Transmit, distribute, or store any content that is defamatory, obscene, offensive, abusive, discriminatory, or otherwise unlawful.
• Engage in any activity that could harm, harass, or infringe on the rights of others, including attempting to gain unauthorized access to another user’s account or personal data.

4.4 Intellectual Property
All content, including but not limited to trademarks, logos, text, graphics, images, and software, displayed on the Website are the exclusive property of AsaDoc or its licensors and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Website and Services for personal, non-commercial use. Unauthorized use, reproduction, or distribution of any content or materials from the Website is prohibited without the prior written consent of AsaDoc.

5. Payment and Billing

5.1 Payment Information
In order to access certain features or Services on the Website, you may be required to provide valid payment details, including, but not limited to, a credit card number, billing address, and other necessary information (“Payment Information”). By submitting Payment Information, you authorize AsaDoc to charge you for any applicable fees and charges related to the Services you select. You agree to maintain up-to-date and accurate Payment Information to avoid any interruption in Service.

5.2 Pricing and Charges
The pricing for Services offered on the Website will be clearly disclosed at the time of purchase. AsaDoc reserves the right to change or modify its pricing at any time, with such changes taking effect after posting on the Website. If there is a material change to the pricing structure, you will be notified in advance of any charges being incurred. You agree to pay all applicable charges in accordance with the pricing terms at the time of your purchase.

5.3 Refunds
Refunds will be considered on a case-by-case basis and are at the sole discretion of AsaDoc. To request a refund, you must submit a written request within [insert time period] of the transaction date, stating the reason for the refund. AsaDoc will assess the request and provide a response within a reasonable time frame. Refunds may not be granted in cases of non-compliance with these Terms or where services have been fully provided.

5.4 Taxes and Additional Charges
You are responsible for any taxes, duties, or other governmental charges that may apply to your purchase of Services, in addition to the fees for such Services. Any such charges will be calculated and displayed during the checkout process. You agree to pay all applicable taxes and additional charges, as required by applicable law.

6. Disclaimers and Limitation of Liability

6.1 No Warranty
The Website and Services are provided to you on an “as is” and “as available” basis, without any representations or warranties, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. AsaDoc does not warrant that the Website or Services will be uninterrupted, error-free, or secure, nor does it guarantee the accuracy, completeness, or reliability of any content or data provided on or through the Website. Any reliance on such content or data is at your own risk.

6.2 Limitation of Liability
To the fullest extent permitted by applicable law, AsaDoc, its officers, directors, employees, agents, affiliates, or licensors, shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, data, or goodwill, or personal injury, arising out of or in connection with your use, inability to use, or reliance on the Website or Services. This includes, without limitation, any damages arising from errors, omissions, interruptions, defects, delays in operation or transmission, viruses, or system failures. In no event shall AsaDoc‘s total liability to you exceed the amount you paid for the Services in the 12 months preceding the claim.

6.3 Indemnification
You agree to indemnify, defend, and hold harmless AsaDoc, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or in connection with your breach of these Terms, your use of the Website or Services, or your violation of any applicable laws or regulations.

7. Termination

7.1 Termination by You
You may terminate your Account at any time by contacting AsaDoc through the Website or via the contact information provided. Upon such termination, AsaDoc will make reasonable efforts to delete your personal data from our systems, except where retention is required for compliance with applicable law or for the establishment, exercise, or defense of legal claims.

7.2 Termination by AsaDoc
AsaDoc reserves the right, at its sole discretion, to suspend or terminate your access to the Website and Services without prior notice, and without liability, for any reason, including but not limited to:

• Breach of these Terms,
• Violation of applicable laws,
• Engaging in fraudulent or harmful activities, or
• Conduct that interferes with the proper functioning of the Website or Services.

Upon termination by AsaDoc, you will no longer have access to your Account or any associated content. AsaDoc may also retain or delete your personal data in accordance with our data retention policy, subject to legal obligations.

8. Governing Law

8.1 Applicable Law
These Terms and Conditions shall be governed by, and construed in accordance with, the laws of the United Arab Emirates, without regard to its conflict of law principles. By using the Website and Services, you consent to the application of UAE law and waive any right to claim that such laws are inconvenient or inapplicable.

8.2 Dispute Resolution
Any disputes arising out of or relating to these Terms, including any disputes regarding their existence, validity, interpretation, or performance, shall be resolved exclusively by the competent courts in Sharjah, United Arab Emirates. By using the Website and Services, you hereby submit to the exclusive jurisdiction of the courts in Sharjah and agree that venue for any such disputes shall lie exclusively in Sharjah.

8.3 Arbitration
Notwithstanding the above, if a dispute arises, both parties may agree to attempt to resolve the matter through binding arbitration, in accordance with the rules of the Sharjah International Arbitration Centre (SIAC), before resorting to litigation. If arbitration is chosen, the costs of arbitration shall be borne equally by both parties unless otherwise determined by the arbitrator.

9. Changes to These Terms

9.1 Modification of Terms
AsaDoc reserves the right, in its sole discretion, to modify, update, or revise these Terms at any time, without prior notice. Any changes to these Terms will be posted on this page, and the updated Terms will be effective immediately upon posting. You are encouraged to review these Terms periodically to remain informed of any updates or amendments. By continuing to use the Website or Services after such changes have been posted, you acknowledge and agree to be bound by the updated Terms.

9.2 Notification of Changes
Although AsaDoc may update the Terms without direct notice to individual users, we may, at our discretion, notify users of significant changes via email or by posting a notice on the Website. However, it remains your responsibility to regularly check this page for any modifications.

10. Contact Us

If you have any questions regarding these Terms and Conditions or if you wish to contact us for any other reason, please reach out to us at the following contact details:

• Email: support@asadoc.com
• Business Address: Sharjah Research, Technology & Innovation Park (SRTI Park), Sharjah, UAE

We will make reasonable efforts to respond to inquiries in a timely manner. Please note that we may not be able to respond to all queries immediately, depending on the nature of the inquiry and the circumstances.

By using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.